Enterprise Hardware
iBANKonIT is an enterprise hardware company that specializes in new and refurbished laptops, PCs, telephony, servers, storage and networking equipment from industry leading OEMs such as Dell, HP, Lenovo, Cisco, Juniper, Fortinet, Poly, Avaya & Ubiquiti. We have all of the refurbished IT equipment that you need, no matter the size of your business.
3rd Party Maintenance and Support
Customized support solutions for managing all of your IT needs. iBANKonIT can offer you support for a fraction of the cost of OEM support programs.
Purchase Pre-Owned Refurbished Hardware
While proper disposal or sale of surplus assets is vital to preserving capital, adjusting procurement habits is just as important. Why spend five times more on new equipment when our technicians here refurbish IT equipment with a warranty and support that serve the same purpose? IT hardware we recover from organizations nationwide, combined with our ability to source parts and complete systems through an established dealer network, provides our customers a valuable resource in their daily procurement process. Our goal is to Maximize Value and Minimize your hassle!
Refurbished Equipment
Once we acquire the hardware, it is put through a rigorous testing and refurbishing process, so we can be 100% confident that the products meet or exceed our customers’ standards and backed by our replacement, repair, or a refund warranty. Our enterprise hardware technicians test, check, and re-check every processor, hard drive, memory module, ethernet port, USB connector and every other part of a desktop, laptop, server, router, switch, telephone, keyboard and all of the thousands of hardware parts that pass through our doors annually. We also make sure that any cosmetic blemishes are cleared so that the product is returned as much as possible to its original out of the factory box condition.
Sourcing
If we don’t have an item in stock you’re looking for, our experienced enterprise hardware procurement team can most likely source it quickly and at a very competitive price. Through our various affiliations and established partnerships, we have access to thousands of secondary market dealers worldwide. They deal with the same product lines that we handle and in some cases with products that we don’t stock as well. We only work with partners that share our high standards for product testing and refurbishing.
And if your office in London, Amsterdam, Paris, Hong Kong, Tokyo, Sydney, or wherever in the world needs the part next morning, there is a pretty good chance we can get it there from our local trading partners in a timely manner. Please contact us for all your sourcing needs and we promise a quick turnaround of quote in two hours or less.
Payment Options
iBANKonIT accepts numerous payment options including business checks, wire transfers, ACH payments, all major credit cards, and PayPal. A Net Terms account can be established to purchase using Purchase Orders for organizations of all sizes with verifiable references. We can also set up net terms for state, local, and federal government procurement, as well as educational institutions including K-12 and higher education. Acceptable forms of payment may be different depending on the amount of the order or the geographic region where the item is being shipped. In most cases, any international purchases will require payment only via a Wire Transfer. Sales taxes are charged where applicable. If an item is picked up in person at our Maryland location, state law requires we collect 6% MD sales tax, unless a Tax-Exempt resale or reuse certificate is presented at the time of purchase.
Shipping Options
All orders are professionally packed with plenty of packing material and appropriately sized boxes. For small box shipments options include UPS, Fedex, DHL, and USPS. For freight loads shipped on pallets, a customized quote is necessary based on the weight and dimensions of the shipments. All of the shipping carriers we use guarantee safe and timely delivery whether you purchase a hard drive or a pallet of servers. All orders are fully insured no matter if they travel by ground, air, or sea. Tracking information is made available to our customers as soon as the items have left our loading dock.
Although most shipping charges are prepaid and ship on our discounted accounts, customers may arrange their own shipping, of which requests are handled on a case by case basis. We ship internationally to any country in the world permissible by U.S. laws. Exclusions are; Cuba, Iran, Libya, Nigeria, North Korea, Sudan, and Syria., Next Day shipping is available to most points in the continental U.S. as well as some international destinations
Warranty
Buying pre-owned refurbished hardware should never be a cause for quality concerns. All items we sell come with a warranty and our guarantee that we stand behind the products we sell with our rigorous refurbishing procedures and direct in-house customer service. Our team of knowledgeable representatives will provide pre-sales and post-sales support and answer any product related questions including any technical issues that may arise. Minimum warranty is 30 calendar days with most items guaranteed up to one year. Our sales representatives will provide a warranty period for each item with every price quote.
If there is an issue with an item within the warranty period, please contact your sales representative who will handle the issue process until it’s resolved. Depending on the issue, we will first attempt to repair the item, followed by replacement, if one is available, or a full refund once the item is returned. The item needs to be returned in the same or with similar packing material. We will make every effort to make sure that our customers are never left out in the cold and without answers.
