Managed IT Services
iBankonIT provides D.C. Managed IT services designed to help companies run their business. We can do as much or as little IT support as you need. At iBankonIT we are driven by providing a great customer experience so you can focus on your business.
Whether you just need a few hours a week from our local D.C. managed IT service team, or are looking to outsource all of your IT needs, our highly skilled technical staff will work closely with you to determine the right technical support.
Value Of Managed Helpdesk Support
- 24x7x365 qualified IT support
- Continuous monitoring to keep your organization up and running and protected
- Benefit from a wide array of IT expertise and mature knowledge base from our D.C helpdesk tech support team
- Reduce the risk of unbudgeted support costs with our predictable cost models
- Free up your internal personnel to focus on strategic initiatives
- Increase your end-user satisfaction and overall productivity
- Keep up with digital transformation – be the disrupter in the market, not the disrupted
The iBankonIT DIFFERENCE
- We are a high-touch, high value D.C. managed IT service company – Exceptional user experience is our priority
- Month-to-month contracts – You’re in control – cancel anytime with 30-day notice
- Guaranteed service-level agreements – Agreed upon SLAs guaranteed to meet your expectations
- Dedicated IT governance – Produce measurable results toward achieving business strategies and goals
- Monthly meetings – Communication is key – discuss what’s working, what’s not
- Quarterly Business Reviews – Change happens quickly, and IT should evolve alongside your business
Our Offered Plans
Services Include: |
BasicAs Low As $40 per user/month
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AdvanceAs Low As $60 per user/month
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PremiumAs Low As $80 per user/month
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| Comprehensive Onboarding Program |  |
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| Antivirus | |
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| Next Generation Antivirus | Optional | Optional | |
| Enhanced Email Security | |
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| Unlimited Service Desk (Remote) | Optional | |
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| On Site Remediation | Optional | Optional | |
| Real Time Remote Monitoring | |
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| Patch Management | |
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| Network Monitoring And Management* | Optional | Optional | |
| Inventory Reporting | |
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| Monthly Service Reviews | |
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| Hardware And Software Procurement | |
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| Phone System Support** | Optional | |
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| Dedicated Account Manager |
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| IT Strategy Session (Quarterly) | Optional | |
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| Backup And Disaster Recovery Management*** | Optional | Optional | Optional |
*Monthly Price per device
**Phone System supported only if system purchase through iBANKonIT
***Pricing based on back up storage amount
